Draft, to be reviewed
Full wallet terms
These are the rules for the KODOMO Points wallet. By opening a wallet you agree to them. If anything is unclear, ask staff at any outlet or contact us before you use the wallet.
Who runs the wallet
- KODOMO Points (points.kodomo.my) is a free wallet for CM Points.
- It is run by KB FUN (M) Sdn. Bhd. (201701026796 (1240962-V)) ("KODOMO", "we"). CM Points belong to this company.
- KB Points on the paper tickets from our points machines also belong to KB FUN (M) Sdn. Bhd., but they are separate from CM Points. KB Points never go into this wallet.
Who can open a wallet
- You must be 18 or older, or have your parent or guardian's agreement to use the wallet.
- One wallet per person. Please use your own real email; we use it to confirm it's you.
- KODOMO employees, including part-timers, can't have a wallet. If your email or mobile number matches a staff record, the wallet is put on hold until our management has checked it.
What CM Points are
- CM Points are a reward you can only use for prizes at KODOMO outlet counters. They are not money, have no cash value and are not a deposit.
- CM Points don't expire. If KODOMO ever adds an expiry date, we'll tell you in the app at least [notice period to be confirmed] before it applies.
What you can't do with points
- Transfer: points can't be given or moved to another person or another wallet, and two wallets can't be joined.
- Buy: points can't be bought with money or anything else.
- Cash out: points can't be exchanged for cash, vouchers or a refund.
- Selling or renting out a wallet, its points or its QR code isn't allowed.
Getting points: selling back a prize
- You can only sell back a prize you won from a machine at the same outlet where you sell it back.
- It must be undamaged, with its label on, and be a prize KODOMO accepts for buy-back. Staff can refuse a prize that doesn't meet these rules.
- You get the buy-back points KODOMO has preset for that prize. It is always less than the prize's exchange price. Staff can't type or change the amount.
- Points are normally added straight away, and you get a notice. Sometimes KODOMO may hold them until a second staff member has checked the prize.
- Once the points are added, the prize belongs to KODOMO.
Spending points
- Show My QR at the counter, then type your own 6-digit wallet PIN on the counter screen. Only you can approve spending.
- One kind of points per exchange: you pay with CM Points from your wallet or with a KB Points ticket, never a mix of both.
- Your balance must cover the full CM Points price shown at the counter at the time of the exchange.
- Prizes depend on the stock at each outlet and can't be reserved. Some outlets may not accept CM Points yet; the catalogue shows where you can use them.
Keeping your wallet safe
- Keep your password and PIN secret. Nobody from KODOMO will ever ask for them.
- My QR changes every 30 seconds, so screenshots stop working. Don't let anyone else use your phone to spend your points.
- For your safety, spending pauses for 24 hours after you change your password, email or PIN. You can still get points during this time.
- If anything looks wrong, tell us straight away with "Report a problem" in History.
Mistakes and misuse
- If points are added or taken by mistake, we fix it with a new entry that you can see in History. Old entries are never changed.
- If we suspect fraud or misuse (for example a fake buy-back, or a staff member using a wallet), we may put the wallet on hold while we check, and take back points that were wrongly added.
Closing your account
- You can close your account any time on the Me page: type your username to confirm.
- Lost access to your email? Ask staff at any outlet or contact us. Our management can close it for you after checking it's you.
- When the account is closed, any points left are lost. They can't be restored, moved to another wallet or paid out.
- We keep the points records, without your name, for as long as the law requires, as the privacy notice explains.
Changes to these rules
- KODOMO may change these terms and the wallet rules, for example to add a limit or an expiry date.
- We'll show the new version here and tell you in the app at least [notice period to be confirmed] before an important change applies. If you don't agree, you can stop using the wallet.
Contact us
- [Contact person, email and phone number to be confirmed], or ask staff at any KODOMO outlet.
- Include your username, and never your password or PIN.
Law
- These terms are governed by the laws of Malaysia.
Version: draft of 18 October 2026. Words in [brackets] are still to be confirmed.